Hello,
Sometimes temperature changes will cause a change in the consistency of the shea, and sometimes even make the butters gritty or melt them all together. It can happen from time to time, usually in transit, unfortunately to any of the scents as we don't use any synthetic or chemical binders in our products , but it is salvageable! The key is it has to be melted completely and then reset quickly. We have included cards with this information in our orders but they often get tossed aside or disposed of.

1. Place the container in the microwave, with lid on, for about a minute and a half
2. After melting, give it a couple of shakes and place it in the freezer to re-set.
3. After leaving the butter in the freezer overnight, take it out and let it thaw for the day.
4. The following day your butter will be creamy smooth just like it was when we first made it!
https://www.gravebeforeshave.com/pages/shipping-and-faqs

Sorry for the inconvenience, thank you for your support!